Hello, How Can We Help You?

Getting Started

How to Recover a Braavos Wallet How is Braavos different from other wallet solutions? How do I set up my Braavos wallet? I already have funds on MetaMask. How do I move funds to Braavos? How can I transfer funds to my wallet ? How can I transfer funds from a centralized exchange to my wallet? Why is it important to regularly check and update your wallet account? What’s the difference between a private key and a seed phrase? What if I uninstall my wallet with activated 2FA and reinstall it?

Stake+

How can I verify the cost of the staking transaction to compare it with the ETH gas fee? Is the yield from Lido the same as what I’d get directly with them? Is there a locking period? Is there a minimum investment? Is Braavos the Best Wallet for Staking on Starknet? Why should I use this solution instead of directly staking on Ethereum? Is my ETH safe with Stake+? What is Staking? How does Stake+ make staking more accessible? How do I stake my ETH via the Stake+ protocol? What is Staking Boost? What are the risks associated with staking? How can I monitor my investments? How long does the staking process take?

dApp gallery and Pro Score

Is it safe to connect with Starknet dApps? Can I access all the dApps available on Starknet? Where is my transaction data stored? What transaction does the Pro Score take into account? Who determines the transactions included in the Starknet Pro Score? What types of transactions are factored into the Starknet Pro Score? How much does it cost to use the Starknet Pro Score feature? What is a dApp? What is the Starknet dApp feature? How to explore and interact with Starknet dApps? How can I track my interactions with Starknet dApps?

Hardware Signer

What happens if my seed phrase is stolen while Hardware Signer (HWS) is enabled? What is the Hardware Signer? How does it work exactly? What is an HSM/TEE? What is a regular seed signer? Why is the Hardware Signer safer than a standard seed signer? Can I have different accounts with different types of signers? How long does it take to activate the Hardware Signer? What happens to my funds if I lose/break my phone while Hardware Signer (HWS) is enabled? What happens to my funds when I have a new phone while Hardware Signer (HWS) is enabled? What happens if I lose my device that has Hardware Signer (HWS) enabled? How much does the Hardware Signer cost?

MOA

What is the Multi-Owner Account? Why is MOA the most secure method for holding funds? How can I create a new Multi-Owner Account? How do I add a new owner to the MOA?

Deposit and On-Ramping

What is the simplest method for depositing funds into Starknet? How can I ensure that my funds transferred to Starknet will not be lost? How can I transfer funds to Starknet from other blockchains entity?

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